Privacy Policy

Effective Date: 26th Jan, 2026

At Divine Aura Jewels (accessible from https://divineaurajewels.in), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following personal information:

• Personal Details: Name, email address, phone number

• Billing & Shipping Address: Full address for order delivery

• Order Information: Products purchased, order value, transaction details

• Technical Data: IP address, browser type, device information

• Cookies & Usage Data: Pages visited, time spent, interactions

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders

• To deliver products to your address

• To provide customer support and after-sales service

• To send order updates, confirmations, and invoices

• To improve website performance and user experience

• To send promotional offers (only if you opt in)

• To prevent fraud and unauthorized transactions

3. Payment Security

We take payment security very seriously.

• We do not store or process your debit/credit card details

• All payments are securely handled by trusted third-party payment gateways

• Payment information is encrypted using SSL (Secure Socket Layer) technology

We only receive payment confirmation details, not sensitive card or UPI data.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience.

We use:

• Google Analytics – to analyze website traffic and user behavior

• Facebook Pixel – to measure ad performance and show relevant ads

Cookies help us:

• Understand how users interact with the website

• Improve marketing campaigns

• Remember user preferences

You can disable cookies through your browser settings at any time.

5. Third-Party Services

We may share limited necessary data with trusted third parties, including:

• Shipping & Courier Partners – for order delivery

• Payment Gateways – to process secure payments

• Marketing Tools – Google Analytics, Facebook Ads

These third parties are obligated to keep your data secure and use it only for intended purposes.

6. Data Protection & Retention

• Your data is stored securely with appropriate safeguards

• We retain personal information only as long as required for business, legal, or tax purposes

• We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Children’s Information

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors.

9. Contact Us (Privacy Concerns)

If you have any questions or concerns regarding this Privacy Policy or your data, you can contact us at:

Head Office:
Shop No. G-34, Ground Floor, M3M PRIVE73,
Golf Course Extension Road, Village Begumpur Khatola,
Sector-73, Manesar Urbana Complex,
Gurugram-122004, Haryana, India

Mobile: +91-7290-00-6006
Email: divineaurajewelsofficial@gmail.com
Website: https://divineaurajewels.in

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.